Splash Coins Responsible Social Play Policy

1. Statement of Commitment

Splash Coins™ is committed to delivering a safe, transparent, and enjoyable digital gaming experience aligned with the principles of responsible social play.
We recognize the risks associated with prolonged digital gameplay and are proactive in fostering a community built on self-regulation, personal control, and ethical design.

2. Applicability & Legal Jurisdiction

This policy applies to all users physically located within the United States or accessing the Splash Coins™ platform through U.S. domains or networks. It is binding across:
– Mobile and desktop platforms;
– Integrated or white-labeled applications;
– Customer service touchpoints;
– Affiliate or partner channels operating within U.S. territory.

3. Player Control Tools & Voluntary Protections

To support self-regulation, we offer the following controls:

3.1 Purchase Limits
Users may set soft or hard limits on daily, weekly, or monthly in-platform purchases.
– Soft limits trigger warnings but allow overrides with confirmation;
– Hard limits are non-overridable.
Limit increases are subject to a mandatory 7-day waiting period.

3.2 Play Duration Alerts
Session timers notify players when they have been active beyond configurable thresholds (e.g., 1 hour, 2 hours).

3.3 Voluntary Account Time-Outs
Players may request a lockout periods of 7, 14, or 30 days. During this time, account access is fully suspended and cannot reactivated.

3.4 Formal Self-Exclusion
We honor written self-exclusion requests for the following durations:
– 6 months
– 12 months
– 24 months
– Permanent self-exclusion
Approved exclusions are final for the duration of the selected period.

4. Shared Device Use & Household Controls

To prevent accidental or unauthorized access, especially by minors:
– We recommend use of Apple Screen Time, Google Family Link, or third-party parental control software;
– Shared devices should always be logged out after use;
– Autofill passwords should be disabled on public or family devices.
While we provide these recommended safety measures, users are responsible for implementing appropriate access controls on their devices.

5. Trusted Support Resources

We encourage all users to seek confidential assistance if they feel their social play activity is impacting their well-being.
All support materials are available through our in-app Help Center and Support Chat.

6. How to use our Responsible Social Play tools

For activation of player safety features, reports of misuse, or further clarification, contact:
📧 Player Support & Safety Team: safety
🌐 Help Center: support